Are you fluent in English and Spanish with a passion for delivering exceptional client experiences? We’re seeking a Client Account Manager (CAM) to serve as the central liaison between our clients and internal teams. This role ensures that clients receive timely, high-quality service while fostering long-term partnerships and strong company relationships.

 Key Responsibilities

• Serve as the primary point of contact for assigned clients, delivering outstanding service and acting as the face of the company.
• Manage daily client and carrier communications, including monitoring and responding to client inboxes.
• Implement new client procedures and ensure accurate processing of freight bills.
• Oversee day-to-day activities of assigned team members, as applicable.
• Support client retention and growth through proactive, responsive communication and issue resolution.

Qualifications

• Experience: 12–18 months of experience in client services, account management, logistics, or a related field.
• Education: High School Diploma or GED required. Equivalent combination of education and 2–3 years of relevant experience accepted.
• Skills: Proficiency in Microsoft Outlook, Excel, and Word. Strong written and verbal communication in both English and Spanish.
• Location: 100% remote (all necessary equipment provided).

Perks

• Fully remote work environment
• Flex-scheduling (40+ hours/week)
  • Core hours:
    • Monday–Thursday, 8:00 AM–3:00 PM CST
    • Fridays: 8:00 AM–1:00 PM CST (half-day Fridays!)
  • Remaining hours can be flexed
• Business casual dress code

 Benefits

• 401(k) with company matching
• Health, dental, vision, and life insurance
• Paid time off (PTO)
• Company-provided equipment

Ready to join a company that values your voice, supports your growth, and respects your time? Apply now to become a key part of our client services team!